API integration used in both BtoC and BtoB businesses

[vihije9334@]

~ CRM launch support achieved through "customer-oriented" consulting and thorough "data analysis" ~ [Related article] Why do you need CRM for EC and mail order? Explaining the benefits and how to choose a system [BtoC] Case study of Kirara Insurance Services Co., Ltd. [BtoC] Case study of Kirara Insurance Services Co., Ltd. Source: Kirara Insurance Services Co., Ltd. Kirara Insurance Service Co., Ltd. was established in July 2001 as a general insurance agency for the NTT Group.


After learning about the function integration service between uk telegram database the CRM system "Synergy!" and "giftee for Business," which can be used for campaigns and employee benefits, Kirara Insurance Service Co., Ltd. began implementing incentive measures using digital gifts. <Company profile> Company name Kirara Insurance Services Co., Ltd. Industry Insurance Business Number of Employees 163 (as of April 2023) Reasons for introducing a CRM system For customers with insurance concerns, the company offers "online free insurance consultations.


" In order to improve the quality of its services, the company decided to conduct a survey and provide an incentive in the form of an online gift. However, the administrative burden of purchasing and sending gifts according to the number of responses became an issue. To address this issue, the company introduced the Giftee integration feature, an additional plan for the CRM system "Synergy!" that they had already implemented. Measures taken with the CRM system The integration service between the CRM system "Synergy!" and the digital gift service "giftee for Business" makes it possible to set up, issue, and distribute digital gifts with simple operations on the CRM system.